Your safety is our priority

3x com Responsible Gaming — keep it fun, not addictive

Playing on 3x com is about fun, excitement, and the thrill of winning. Responsible gaming means making sure it never becomes a source of stress or financial hardship.

Limit Settings Self-Exclusion Bangla Support
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Five Core Principles of Responsible Gaming

Play for entertainment, not as a way to earn money
Set your budget first, then start playing
Don't chase losses with bigger bets
Take regular breaks and respect your time limits
If something feels wrong, seek help right away

3x com's Responsible Gaming Tools

Take control of your own play — simple settings, instant effect

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, no further deposits will be accepted — no pressure, no exceptions.

Cooling-Off Period

Pause your betting for anywhere between 24 hours and 30 days. It's the most effective step you can take to clear your head.

Self-Exclusion

Completely lock your account for a set period — from 1 month to permanently. You will not be able to log in while the exclusion is active.

Session Time Limit

Set a maximum playtime for each session in advance. Once the time is up, the app will automatically send you a break notification.

Loss Limit

Once you've lost a set amount, betting stops automatically. You won't have the option to chase losses in the heat of the moment.

24/7 Bangla Support

Any time, any night — 3x com's Responsible Gaming team is ready to talk in Bangla. Connect via Live Chat in just a few seconds.


Step by step

How to activate Responsible Gaming tools

Just log in to the 3x com app or website and activate these features in a few clicks. No complicated steps.

1
Log in to your account

Log in to your account on the 3x com app or website. Tap the profile icon in the top right corner.

2
Go to the "Responsible Gaming" section

Look for the "Responsible Gaming" option in your account settings. All the tools are right there.

3
Choose your preferred limit or tool

Deposit Limit, Session Limit, Loss Limit, or Cooling-Off — choose whichever you need and set your amount or time.

4
Confirm — Takes Effect Immediately

Reducing limits or activating a cooling-off period takes effect immediately. Increasing a limit requires a 24–48 hour waiting period — a safeguard against impulsive decisions.

5
Contact support for Self-Exclusion

For a longer-term exclusion, submit a request via Live Chat — it will be processed within 30 minutes.

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Check yourself

If you answer "Yes" to more than three of the questions below, take a step back — reach out to our support team.

1
Do you place more bets to try to win back money you've lost?
2
Have you ever used money set aside for essential expenses to place bets?
3
Have you ever lied to family or friends about your betting?
4
Do you feel restless or irritable when you're not betting?
5
Have you told yourself "this is the last time" more than once, but still couldn't stop?
6
Have you ever placed bets at the expense of sleep or work?

Keep in mind: These questions aren't here to judge you — they're here to help you know yourself. Asking for help takes courage.


How does each tool work?

Get the full picture — then choose what's right for you

Deposit Limit

You can set a maximum amount you're willing to deposit daily, weekly, or monthly. Once the limit is reached, 3x com will not process any further deposits until the next cycle begins. Reducing your limit takes effect immediately, but increasing it requires a cooling period.

Settings › Responsible Gaming › Deposit Limit
Cooling-Off Period

Take a temporary break for 24 hours, 7 days, 14 days, or 30 days. During this period, you won't be able to place bets, but you can still log in to check your balance and make withdrawals. Once the cooling-off period ends, your account will be reactivated automatically. It's the best way to keep a clear head in the heat of the moment.

Settings › Responsible Gaming › Cooling-Off
Self-Exclusion

For a longer break, Self-Exclusion is available for 1 month, 3 months, 6 months, or permanently. During the exclusion period, logging in is completely blocked and no promotional messages will be sent. Once the period ends, you'll need to make a separate request to reactivate your account — so you don't just drift back in without thinking.

Let our support team know via Live Chat
Loss Limit & Session Limit

A loss limit means your session ends automatically once you've lost a set amount. A session time limit means the app will prompt you to take a break after a set period. Using both together helps prevent excessive time and money from being spent.

Settings › Responsible Gaming › Limit Settings

Our Location

Why does 3x com take Responsible Gaming so seriously?

3x com believes that the true measure of a betting platform's success isn't just the number of users — it's how well those users are taking care of themselves. There's a real concern in Bangladesh that online betting leads to addiction, broken families, and depleted savings. That concern is not without basis. Gaming addiction is a genuine issue, and 3x com does not deny it.

A responsible platform's job is to keep the problem visible and provide a clear path to solutions. That's why 3x com has built its own tools to help users stay in control of their gaming — not just because it's a legal requirement, but because it's the right thing to do.

3x com's Responsible Gaming team regularly monitors user betting patterns. If a user's behaviour raises concern — a sudden spike in deposits, frequent large bets, or unusually long sessions — the team will proactively reach out. This isn't about judgment; it's about support.

3x com encourages betting for the thrill of entertainment, not the pressure of addiction. The real joy of betting is that extra excitement when you're watching the match with friends and following the score together. The moment it stops being fun and starts feeling like a burden, that's when it's time to stop.

Every Responsible Gaming tool on 3x com is completely free, can be activated at any time, and takes less than a minute to kick in. Setting limits won't cancel any bonuses or reduce any benefits — it simply adds a layer of protection for you.

3x com believes Responsible Gaming isn't the platform's job alone — it's a shared responsibility between users and the platform. We'll hold up our end, and we ask you to hold up yours. Together, we can keep this platform safe for everyone.

Important Notice: 3x com will never call or message you asking you to bet more. If anyone contacts you claiming to be from 3x com and makes such a request, it may be a scam — report it immediately at support@3xcom.net.

Recognize the warning signs

  • Betting is affecting your sleep
  • Spending less time with family
  • Struggling to focus at work
  • Hiding your betting from others
  • Attempting to "win back" lost money
  • Spending more on betting than your budget allows
  • Can't stop even when you want to
Need help?
Live Chat
24/7 — Instant Response
Email
support@3xcom.net
Responsible Gaming Team
Fully confidential support

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3x com's Responsible Gaming Commitment

We make this commitment — 3x com will never encourage users to bet beyond their means, will never stay silent when warning signs appear, and will never judge anyone who reaches out for help.

No marketing to minors
All Protection Tools, Free of Charge
Behavior monitoring & proactive support
24/7 Bangla Support

🛡️ Play Responsibly

Join 3x com — Play Safe, Stay Within Your Limits, Have Fun

3.2 million people in Bangladesh enjoy 3x com responsibly. Join them — set your limits and play with peace of mind.


Responsible Gaming: 3x com is for players aged 18+ only. Betting is for entertainment — never bet with savings or borrowed money.

Registration

FAQs

Straight answers — no runaround

Changing the language on the 3x com app is straightforward. Log in to the app and tap the profile icon. In the Settings menu, look for the "Language" option — select Bengali and tap "Save". Once the app reloads, the entire interface will switch to Bengali. If you don't see a language option in Settings, update the app first — older versions may not include this feature. Head to the Play Store or App Store and install the latest version of 3x com. If the issue persists after updating, reach out via live chat — our support team can walk you through it in Bengali, step by step.

Forgetting your password happens to everyone — don't worry, it's easy to recover. On the login page, click the "Forgot Password?" link. Enter your registered email address or mobile number. A password reset link or OTP will be sent within a few minutes. Click the link or enter the OTP to create a new password — at least 8 characters, ideally a mix of letters and numbers. If you don't receive the email or SMS, check your spam folder. If you've also forgotten your registered email or your number has changed, contact support and verify your identity with KYC documents to recover your account — this is usually completed within 24 hours.

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