At 3x com, protecting your personal information is our top priority. This page clearly explains what data we collect, why we collect it, and who it may be shared with.
Six core principles that protect your privacy
All your personal data and transactions are secured with bank-grade 256-bit SSL encryption. No third party can access or read your data.
3x com never sells your personal data to marketers or third parties. Your information is used only for defined purposes.
Only authorized staff can access your information — and only when necessary. Every access is logged.
You can request 3x com to delete your personal data. All information beyond what is legally required to be retained will be permanently removed.
Data is not kept beyond the required period. Once legal obligations are met or an account is closed, data is securely deleted.
In the event of a data breach, affected users will be notified within 72 hours. Concealing such incidents goes against 3x com's core principles.
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This Privacy Policy covers how personal data collected during your use of the 3x com website and mobile app is handled and protected. It applies from the moment you create an account on 3x com.
3x com believes privacy is more than a legal obligation — it is the foundation of trust between us and our users. That is why this policy is written in plain language. Legal jargon has been kept to a minimum, with clear and direct explanations of what we do, why we do it, and what your rights are.
In Summary: 3x com does not sell your data, does not collect it unnecessarily, and does not use it for marketing without your consent. If you ever feel your information is not being handled properly — let us know right away.
3x com only collects information that is strictly necessary. Requesting excessive or irrelevant data goes against our policy. The types of information we collect:
Information you provide directly:
Automatically Collected Information:
3x com never collects your bank account password, the middle digits of your card number, or your bKash PIN. If anyone asks for this information, it may be a scam — contact our support team immediately.
3x com uses your information only for the following purposes:
| Purpose | Reason |
|---|---|
| Account Management | To ensure login, security, and identity verification |
| Payment Processing | To process deposits and withdrawals correctly |
| KYC & Legal Compliance | To comply with anti-money laundering regulations. |
| Customer Support | To resolve issues and handle complaints |
| Platform Improvement | To analyze user experience and improve our services |
| Promotional Messages | To inform you of offers and bonuses only with your consent |
| Responsible Gaming | To detect unusual betting patterns and provide timely support. |
3x com does not sell your personal data directly to advertisers. If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your account settings.
The 3x com website and app use cookies. Cookies are small text files stored in your browser that help improve your experience on future visits. The types of cookies 3x com uses:
Most browsers allow you to adjust cookie settings. However, disabling essential cookies may cause some features on 3x com to stop working.
3x com upholds the highest industry standards to keep your data secure. The key components of our security framework:
That said, no method of transmission over the internet is 100% secure. While 3x com makes every effort to protect your data, you should also do your part by using a strong password and keeping 2FA enabled.
What You Should Do: Use a password of at least 8 characters, avoid reusing it across multiple sites, and keep biometric login enabled on the 3x com app.
3x com does not retain data longer than necessary. Retention periods are determined by the type of data:
Once the retention period ends, data is automatically deleted or fully anonymized so that you can no longer be identified in any way.
Every registered user on 3x com has certain fundamental rights regarding their personal data:
To exercise any of these rights, email support@3xcom.net. We typically respond within 30 days. For more complex requests, it may take a little longer — you will be informed of the reason if so.
3x com strictly does not collect data from or allow access to users under the age of 18. Age is verified at registration and confirmed through the KYC process.
If a minor has created an account using false information and this is later discovered, the account will be immediately closed and all collected data will be deleted.
If as a parent or guardian you suspect that a minor in your household is using 3x com, please immediately support@3xcom.net.
3x com's servers are located outside Bangladesh, which means your data may be processed internationally. Regardless of where your data is transferred, the standards set in this Privacy Policy remain in effect. 3x com complies with international data protection standards (including GDPR) across all jurisdictions where data is processed.
For international transfers, all data remains encrypted, and the receiving party is contractually obligated to maintain the same level of protection.
3x com may update this Privacy Policy from time to time. For any significant changes, you will be notified at least 14 days in advance via your registered email or an in-app notification.
The date of any change will be shown at the top of this page as the "Last Updated" date. Continued use of the platform after a policy update will be considered acceptance of the revised terms.
For any privacy-related questions, concerns, or requests:
When requesting data deletion or portability, you will need to verify your identity with our support team — this is simply to confirm that the request is coming from the rightful account owner.
Digital fraud is on the rise in Bangladesh, and many people are understandably wary of sharing information online. 3x com understands that when you provide your name, phone number, and ID details, you are placing a significant amount of trust in us. No business can survive long-term without honoring that trust.
When drafting the 3x com Privacy Policy, the central question was: what does a typical user in Bangladesh want to know before sharing their personal information? That question shaped the entire structure of this document. The goal was to clearly answer four things: what data is collected, why it is collected, who it is shared with, and how long it is kept.
Many users are understandably cautious about 3x com's KYC process — is it really safe to submit a copy of your National ID or passport? The short answer is yes. These documents are used solely to verify your age and identity. They are stored on servers protected by AES-256 encryption, accessible only to the verification team, and permanently deleted after the designated retention period.
Your betting history and behavior are analyzed within the 3x com app — but not to pressure you into placing more bets. Rather, this analysis keeps the responsible gaming system active. If a user's betting pattern raises concern, 3x com's responsible gaming team reaches out to offer support.
Ultimately, the 3x com Privacy Policy is a living document — it evolves alongside changes in technology and regulation. If you have any questions or find anything unclear, feel free to reach out to our support team directly. We're always ready to help.
This policy was last updated in December 2026. The next review is scheduled for March 2026.
Your data is secure at 3x com, and our policy is transparent. Open an account in just 2 minutes — deposit with bKash.
Responsible Gaming: 3x com is for users aged 18+ only. Betting is for entertainment — always set a budget before you play.
DetailsStraight answers, no runaround